mBenki is transforming consumer access to financial services
Our solution for digital inclusivity is designed to bridge infrastructure and connectivity gaps, ensuring more consumers can successfully complete transactions and access essential online services.
This solution delivers affordable financial services nationwide—even in rural areas—by harnessing solar-powered Starlink satellite internet for constant digital connectivity.
This reliable, high-speed access ensures that SMEs and individuals have the tools they need to thrive financially.
A comprehensive Digital Financial Services Sales Hub where mBenki Smart Agents help consumers learn about a wide range of available financial products.
mBenki Nexus is an agent-driven digital financial services sales hub that connects banks, fintechs, MFIs, and other service providers with customers through a nationwide network of certified Smart Agents.
By combining technology, data analytics, and human touch points, mBenki Nexus enables seamless customer education, lead generation, and product onboarding for loans, investments, insurance, digital payments, and banking services—bridging the gap between digital and physical financial access to drive financial inclusion and market expansion.
Amplify your marketing and expand your distribution through mBenki’s Smart Agent network.
Targeted campaigns focused on key market segments and tailored strategies to drive specific outcomes with real-time monitoring.
Reach deeper into the market to efficiently serve more customers and access unique product insights.
Providers can monitor progress against specific targets via a secure web portal and a customized dashboard to streamline access to data and manage workflows.
Minimize your risk while maximizing your growth.
mBenki provides cost-effective, in-person sales and service from trained and certified Smart Agents, enabled by our robust digital marketplace.
mBenki Smart Agents convert interested consumers into loyal customers.
Once onboarded, mBenki Smart Agents provide in-person customer service including ongoing financial education and product awareness.
Monitor agent engagements from a customized dashboard to track progress and make course corrections.
Agents are imperative to expanding access to financial services
90%
new digital financial services users relying on agents for help in understanding products and processes
70%
users of mobile money converted into bank account holders by an agent
146%
increase in mobile money agents in Africa over the last 5 years
“There is a need in the broader industry across the continent to shift to the next generation of digital products. A broader, more multi-faceted market is asking for more sophisticated and relevant products beyond person-to-person payments.”
– World Bank. Digital Access: The Future of Financial Inclusion in Africa.
“Access to digital financial services may seem like a small step in the broader context of inequality, but to the woman walking all day to collect her paycheck, or watching as others make financial decisions for her, it can make a world of difference.”
– International Monetary Fund. Banking on the Future of Women.
“Agents accelerate financial inclusion in developing countries where they provide payment and financial services access to poor and vulnerable populations. This includes women, youth, rural populations, displaced persons and informal sector micro, small and medium-sized enterprises .”
– Alliance for Financial Inclusion
mBenki provides last meter financial access for consumers. You gain:
Valuable new customers
Strong qualified leads
Unique market insights